Where do you ship from?
- We ship all our goods from our warehouse in London, Ontario.
How long will shipping take?
- Usually 3-5 Business days to get across Canada.
- About 2-3 Business days to get to Toronto Area.
- We try to get your order to you as quickly as possible
What is your Return/Refund Policy?
- We have a simple return policy, 30 days unused/unopened.
- We know people change their minds.
What happens if My Order is damaged or doesn't get sent to me?
- We double check the function (zippers, clips and seals etc.) of all the products we sell before we ship them to you.
- If there is a problem with the stuff you receive/or didn't receive. Email us at firstname.lastname@example.org.
- We will make sure you are satisfied. It is what we do.
Can I put the Water Bottles and Snack Containers in the dishwasher?
- For sure. We put our kids stuff in the dishwasher all the time.
Can you put the Backpack and Lunch Bag in the washing machine?
- We wouldn’t but you can. It might be a bit loud in the dryer but go for it!
Do you ship to the US?
- No. We currently do not
Why is the company called SafeLunch? What is the story on that?
- Lets just say it there were lots of sandwiches involved....and the rest is history!