Where do you ship from?         

  • We ship all our goods from our warehouse in London, Ontario.

How long will shipping take?      

  • Usually 3-5 Business days to get across Canada.
  • About 2-3 Business days to get to Toronto Area.
  • We try to get your order to you as quickly as possible

What is your Return/Refund Policy?

  • We have a simple return policy, 30 days unused/unopened.
  • We know people change their minds.

What happens if My Order is damaged or doesn't get sent to me?

  • We double check the function (zippers, clips and seals etc.) of all the products we sell before we ship them to you. 
  • If there is a problem with the stuff you receive/or didn't receive.  Email us at sales@safelunch.ca.
  • We will make sure you are satisfied.  It is what we do.

Can I put the Water Bottles and Snack Containers in the dishwasher?

  • For sure.  We put our kids stuff in the dishwasher all the time.

Can you put the Backpack and Lunch Bag in the washing machine?

  • We wouldn’t but you can.  It might be a bit loud in the dryer but go for it!

Do you ship to the US?

  • No.  We currently do not

Why is the company called SafeLunch?  What is the story on that?

  • Lets just say it there were lots of sandwiches involved....and the rest is history!